Actor Constance Zaytoun, a client in New York City, offered these words of thanks after I coached her in a Cockney accent for the premiere of Broken Hands at the Fringe Festival: "Thank you so very much. I applaud how you’re able to work this with people over the phone: you’ve developed an amazing, wonderful system. You’ve figured out an incredibly efficient way to do it: it’s very effective, even though it’s long-distance. I’ve actually gotten more from you doing this on the phone than I’ve gotten coaching with someone in person. You also have an excellent ear so you can hear exactly what I’m doing with my mouth without even seeing me.